How it works.
1.
Chimney Condition Assessment
Every new client relationship begins a 2–3 hour, full-system inspection by certified technicians using advanced camera technology. We assess every component—from firebox to cap—following industry codes to ensure safety, efficiency, and performance. If repairs are needed, your assessment fee is credited toward the work.
2.
Tailored Plan
We collaborate with you to design a personalized, code-compliant plan that reflects your goals and priorities. You’ll receive a clear written summary, and we’ll walk through everything together—answering questions and discussing options without pressure.
3.
Repair + Restore
Your dedicated Lead Technician manages your project with expert care—from planning and sourcing materials to final execution. We check in with you at key stages and prioritize clear communication every step of the way, so you feel confident and informed.
4.
Ongoing Maintenance
Annual inspections and sweeps keep your system safe and efficient long-term. We share burning tips, monitor wear, and help you plan ahead—building lasting relationships through proactive care and honest guidance.